Accessibility

Wheelchair accessible seating, semi-ambulatory seating and removable armrest seating are located in various sections and levels throughout Oakland-Alameda County Coliseum and Oakland Arena. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.

Purchase Accessible Tickets by Phone or Online

• Find your event on our website
• Click “Buy Tickets”
• Select “Filters” on the top right corner
• Turn On “Show Accessible Tickets”
• Select “Apply Filters”
• All Seats Shown with “Row DS” are our accessible seating options.

• Oakland-Alameda County Coliseum: Main Concourse, Section 130
• Oakland Arena:
  Upper Concourse, Section 216
  Main Concourse, Section 104

For all phone numbers listed in this brochure that do not also have a TTY phone number, please utilize the California Relay Service. This service can relay calls between a person using a TTY and any other phone user. It also allows a person without a TTY phone to call a TTY user. Specifically trained people are available 24 hours a day, 365 days a year to relay the call.

To use the California Relay Service, call toll free:

• IF YOU HAVE TDD:1-800-735-2929
• IF YOU DO NOT HAVE TTY: 1-800-735-2922

Inquiries regarding accessibility for Oakland Arena events should be directed to our ADA Coordinator at (510) 383-5743.

Or, by email at:

customerservice@coliseum.com 

Or, by mail at:

• AEG Oakland Management LLC.
  7000 Coliseum Way,
  Oakland, California 94621-1918

For all inquiries regarding accessibility during Oakland Athletics games please contact (510) 563-2306.

For any questions or concerns during an event, please contact the nearest Guest Services Representative (i.e., Usher, Ticket Taker, or Security Staff)for assistance. Our guest services staff will assist you with your needs and will help direct you to services throughout the facilities.

Assisted Listening Devices are available at:

• Oakland-Alameda County Coliseum: Section 109
• Oakland Arena: First Aid-Section 106

Identification will be required and will be returned to you upon return of the device following the event.

The following materials are available in large print or on audiotape, upon request, from the Oakland-Alameda County Coliseum and Oakland Arena Administration Offices:

• Service Guide for Patrons with Disabilities

Guests needing materials, special accommodations or services should make such a request to the ADA Coordinator at least 10 business days before the event. The ADA Coordinator may be unable to accommodate such requests made less than 10 days in advance due to time constraints. For more information about other materials in accessible formats, see Available Aids and Services.

Coliseum Elevators:

• Three (3) on West Side, NEAR Sections 217 & Westside Club
• Four (4) on East Side, NEAR Sections 101 & 142

Arena Elevators:

• One (1) on West Side, NEAR Section 114
• Two (2) on East Side, NEAR Section 101

Arena Escalators:

• One (1) on West Side, NEAR Section 115
• One (1) on East Side, NEAR Section 128

• Coliseum: Sections 109, 143, 317 & 343
• Arena: Sections 106 and/or 208

Guests with visual or hearing impairments needing assistance may contact our ADA Coordinator at (510) 569-2121, TTY (510) 383-4619.

Or by mail at:

• 7000 Coliseum Way
  Oakland, California 94621-2121.

If service for a hearing or visual disability is required during an event, please contact the nearest Guest Service Representative. Guests needing materials, special accommodations or services should make such a request to the ADA Coordinator at least 10 business days before the event. The ADA Coordinator may be unable to accommodate such requests made less than 10 days in advance due to time and coordination constraints.

Service dogs assisting guests with disabilities are permitted inside Oakland Arena and Oakland-Alameda County Coliseum. When purchasing your ticket(s), please let the Ticket Representative know that you have a service animal.

In the event of an emergency, Oakland Arena & Oakland-Alameda County Coliseum Guest Service Representatives have been instructed and trained to assist you in evacuation of the premises.

Security

Security personnel are located throughout Oakland-Alameda County Coliseum and the Oakland Arena.

• Coliseum: Main Concourse, Section 148
• Arena: Event Level, South Tunnel

Lost and Found

Located at Guest Services during an event.

After the event ends, Lost and Found items are stored for 30 days. Thereafter, all unclaimed items will be disposed of.

To inquire about a lost item, please call (510) 569-2121.

The Bay Area Rapid Transit Coliseum Station is located on the East side of Oakland-Alameda County Coliseum and is accessible by a walk-over, which connects the Coliseum to the BART station. BART services the counties of Alameda, Contra Costa and San Francisco. For more info, please call: (510) 465-2278.

AC Transit services Alameda County. Patrons should take AC Transit to the Coliseum BART station and utilize the walk-over which connects the BART station to Oakland-Alameda County Coliseum. The walk-over and BART station are located on the East side of the Coliseum. For more info, please call: (510) 839-2882.

The appropriate amount of ADA Compliant parking spaces are located at the front of the parking lots closest to Oakland Arena and Oakland-Alameda County Coliseum. Spaces to accommodate vans are also available. To gain access to this accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card.

Please see the specific event page on our website for important traffic information that may affect parking. Additionally our Twitter accounts will broadcast important updates related to parking. Follow us on Twitter @OaklandArena and @RingCentralColi